Terms of Service

Who we are

This website is operated by KECC LLC, a California limited liability company at 17731 Irvine Blvd, STE 205, Tustin, CA 92780. We trade as KECC FDA, a US FDA compliance desk for companies entering the United States market.

KECC LLC is not affiliated with, endorsed by, or acting on behalf of the US Food and Drug Administration or any other government agency.

Who we sell to

We sell to businesses. Our services are provided for commercial and business use only, and are not offered to individuals buying for personal, family or household purposes.

By placing an order you confirm that you are acting for a company or other business entity in the course of its business, and that you have authority to accept these terms on its behalf.

What this service is, and what it is not

We prepare, review and submit regulatory records: FDA facility registrations and renewals, cosmetic product listings, US Agent designations, label and claim reviews, D-U-N-S applications, IRS Form SS-4, CBP Form 5106, and state company filings.

We are not a law firm and we are not your tax adviser. Nothing on this site or in our deliverables is legal advice or tax advice. Where a question turns on legal or tax judgement, including which state to form a company in, you should ask your own attorney or tax adviser. You choose; we file where you tell us to.

Registration with FDA is not FDA approval or clearance, and we cannot promise a particular outcome from any agency. What we commit to is accurate preparation, timely submission, and telling you plainly where the risk sits.

The US Agent service

A foreign facility registering with FDA must name a US agent. When you appoint us, we provide the California address and a person who receives FDA correspondence and passes it to you.

The agent receives and relays. We do not answer FDA on your behalf, we do not make regulatory representations for you, and we do not accept legal service of process for you unless we have agreed to that separately in writing.

For this to work you must keep a working email and phone number with us and respond when we forward something. If we cannot reach you, we will keep trying and will tell you, but we are not responsible for what follows from a communication you did not act on.

The service runs for one year from the date the designation is filed. It does not renew automatically; we will remind you before it lapses.

What we need from you

You are responsible for the accuracy and completeness of what you give us, and for telling us when something changes. We prepare filings from your information; we do not audit your facility, verify your formulation, or independently confirm your corporate details.

If a filing is rejected or has to be corrected because the underlying information was wrong or incomplete, we will redo it, and we may charge for the additional work.

Fees, government fees, and payment

Our service fees are listed on the fees page. Launch pricing applies to engagements confirmed during 2026.

Government and third-party fees are separate and are not included in our fees: FDA user fees where they apply, state filing fees, Dun and Bradstreet expedited handling if you choose it, and registered agent fees in the state where you form a company. FDA does not charge for food facility registration, cosmetic facility registration or cosmetic product listing, and Dun and Bradstreet does not charge for a D-U-N-S number itself.

Payment is by card through Stripe. We never see or store your card number. Prices are in US dollars.

Timing

The turnaround times we publish are working days on our side, and they start when we have your information in full, not when you pay.

How long an agency takes is not within our control. IRS, FDA, CBP, state filing offices and Dun and Bradstreet each work to their own timetable, and we will tell you what the current published timelines are rather than guess.

Confidentiality

We treat your documents and product information as confidential. We share them only with the agencies and service providers needed to carry out the work you engaged us for, and where the law requires it. We do not sell client information and we do not use it for advertising.

Limits on our responsibility

We will do the work with reasonable professional care. If we make a mistake, tell us and we will correct it and refile at our own cost, or refund the service fee in full if you would rather have your money back. That choice is yours.

Our services are sold to businesses for business use. To the fullest extent permitted by law, our total aggregate liability to you arising out of or relating to any engagement, whether the claim is framed in contract, negligence, or any other theory, will not exceed the service fees you actually paid us for that engagement. This cap applies to every kind of loss, direct and indirect alike.

We are not liable for indirect, incidental, special or consequential loss, or for lost profits, lost sales, detained or destroyed shipments, marketplace or platform suspensions, recall costs, or fines and penalties assessed by any agency, even if we were told that such loss was possible.

Nothing in these terms limits or excludes our liability for fraud, for intentional misconduct, for gross negligence, or for anything else that cannot lawfully be limited or excluded under California law. If any part of this section is held unenforceable, the rest of this section stays in force.

Any claim arising out of or relating to an engagement must be brought within one year after you first knew, or reasonably should have known, of the facts giving rise to it. Claims brought later are waived.

If information you gave us causes a problem

You will reimburse us for any fine, penalty, third-party claim, or agency action that results from information you gave us that was false, misleading, or incomplete, together with the legal costs we reasonably incur in responding to it. This does not apply to anything caused by our own error.

Ending an engagement

You can stop an engagement at any time by telling us in writing. What you get back is set out in our refund policy.

We may decline or end an engagement if we are asked to make a statement we believe to be untrue, if we cannot get the information needed to file accurately, or if the work falls outside what we handle. If we end an engagement for our own reasons, we refund the unearned portion of the fee.

Governing law

These terms are governed by the law of the State of California. Any dispute belongs in the state or federal courts located in Orange County, California.

In any dispute arising out of these terms, the prevailing party is entitled to recover its reasonable attorneys' fees and costs.

Language, severability, and which version applies

These terms are published in English and in Chinese. The Chinese version is provided for convenience; if the two differ, the English version governs.

If any provision of these terms is held invalid or unenforceable, it is limited to the minimum extent necessary or, if it cannot be limited, severed, and everything else stays in full force.

We keep a dated archive of every published version. The version that applies to an engagement is the version published on the date that engagement was confirmed, and we will send you a copy of it on request.

Changes

We may update these terms. The version that applies to an engagement is the version published when the engagement was confirmed. This version is effective 24 August 2026.